Frequently Asked Questions

What if a student loses their card?
The card is immediately disabled and a temporary replacement is issued. If someone attempts to use a disabled card, the system rejects it as an invalid card.

What happens to electronic lockers in the event of a power failure?
Lockers will remain closed in the event of a power failure. We consider this to be the lesser of two evils - the lockers opening up removes any element of security! We can supply types of lockers that can also be accessed by a master key in the event of a power failure.

I want my own dedicated locker - is this possible?
Yes, the lockers can be used in two modes - 'Sports Mode' where the next available locker becomes is offered once your card is swiped, or 'Individual Mode' where your card opens and closes a specific locker. In addition to this, you can programme the system to open a specific locker associated with a user.